Feedback that Works Program

10 simulations. The feedback conversations leaders avoid — practiced until they don’t.

Feedback is the most avoided conversation in most organizations. Not because leaders don’t know they should give it. Most do. The gap is that they don’t know how to give it without damaging the relationship, triggering defensiveness, or making things worse. This program puts you inside ten real feedback situations and asks you to make the choices that either build trust and performance — or erode them. Specific feedback at every step, a results report, and a certificate of completion.

What You Will Practice

Module 1: Giving Feedback That Lands

  • Sim 1: Giving developmental feedback to someone who doesn’t think they need it
  • Sim 2: Delivering positive feedback that actually means something
  • Sim 3: The feedback conversation you’ve been avoiding too long

Module 2: When Feedback Gets Hard

  • Sim 4: Giving feedback after a public failure or mistake
  • Sim 5: Feedback in a cross-cultural context — when directness lands differently
  • Sim 6: When feedback isn’t working — the follow-up conversation

Module 3: Feedback in Every Direction

  • Sim 7: Receiving critical feedback without getting defensive
  • Sim 8: Giving upward feedback — when the person you’re giving it to has more power than you
  • Sim 9: Peer feedback — giving it without damaging the relationship

Module 4: Making Feedback Stick

  • Sim 10: The performance review conversation — making it mean something

Who is the for?

  • Managers and leaders who know they need to give more feedback but aren’t sure how to do it without damaging the relationship
  • HR business partners and L&D professionals who coach managers on performance conversations
  • Organizations building a feedback culture where honest, respectful conversations are the norm
  • New managers who haven’t yet developed confidence in delivering developmental feedback

Get Access: Organization Licensing — Annual

10–24 seats
$3,500 / year
25–49 seats
$5,500 / year
50+ seats
$8,500 / year

All prices in CAD plus HST. Annual licence. Includes all simulations, feedback reports, and certificates of completion.

Contact to get started